Dr. Rafael Moguel
Cozumel Medical Center
Cozumel, Mexico
September 2, 2014
As a citizen of the U.S., I was initially concerned about being treated in any hospital
other than in the U.S. Don’t misunderstand me, I have nothing against Mexico, but my
first premonition would be to be treated at home. Having said that and having been
treated by you and your staff, I have since changed my opinion. Not only was I very
satisfied with the care and attention given to me, I now have as much confidence in your
Medical Facilities as I do for those in my country.
However, no matter how impressed I was with the facility and its’ staff, I was more
impressed with your expertise and the personal attention that you showed to me. I was
also very impressed by the fact that you took the time away from your own personal
affairs to care for me.
Not only did you put me at ease and make me comfortable, but you relieved my anxiety
by performing the catheterization on Saturday and following up on Sunday, rather than
have me wait until Monday for the procedure to begin.
In addition to resolving the problem at hand, you also made me aware that my
medication regimen was in conflict with my COPD condition. I will forever be indebted
to you for both resolving my problem and discovering my medication conflict. I intend to
address this issue with both by my Cardiologist and Pulmonologist. I have all the
confidence in the world in you, your staff and your facility. Keep up the good work.
Your friend,
Jim
