Impressed with your expertise and the personal attention.

Dr. Rafael Moguel

Cozumel Medical Center

Cozumel, Mexico

September 2, 2014

As a citizen of the U.S., I was initially concerned about being treated in any hospital

other than in the U.S. Don’t misunderstand me, I have nothing against Mexico, but my

first premonition would be to be treated at home. Having said that and having been

treated by you and your staff, I have since changed my opinion. Not only was I very

satisfied with the care and attention given to me, I now have as much confidence in your

Medical Facilities as I do for those in my country.

However, no matter how impressed I was with the facility and its’ staff, I was more

impressed with your expertise and the personal attention that you showed to me. I was

also very impressed by the fact that you took the time away from your own personal

affairs to care for me.

Not only did you put me at ease and make me comfortable, but you relieved my anxiety

by performing the catheterization on Saturday and following up on Sunday, rather than

have me wait until Monday for the procedure to begin.

In addition to resolving the problem at hand, you also made me aware that my

medication regimen was in conflict with my COPD condition. I will forever be indebted

to you for both resolving my problem and discovering my medication conflict. I intend to

address this issue with both by my Cardiologist and Pulmonologist. I have all the

confidence in the world in you, your staff and your facility. Keep up the good work.

Your friend,


Date: September 2, 2014